data deletion

User Data Deletion Instructions

At J.O.S, we respect your privacy and give you control over your personal data. If you would like to request the deletion of your account data or remove your connection to our application, you can do so by following the steps below:

Method 1: Request Deletion via Email

  1. Send an email to our support team from the email address associated with your account.

  2. Use "Data Deletion Request" as the subject line.

  3. In the body of the message, state your name and request that your user data and app connections be permanently deleted.

  4. Once received, our team will process your request, and all associated personal data will be completely removed from our active systems within 7 business days. You will receive a confirmation email once the process is complete.

Method 2: Remove App Access Directly

  • If you connected via a platform like Facebook or Google, you can also remove our app directly from your account's security/app settings (e.g., Facebook Settings > Apps and Websites), which revokes our access to your data instantly.